Monday, 21 July 2008

LESS PASSANGERS AND POORER SATISFACTION RATE


Having just read the latest Key Strategic indicators regarding bus use, I was not surprised to note that the amount of bus patronage has dropped again last year. I was also not exactly surprised to see the satisfaction level of those still using buses has also dropped, a full 5% from last year. It now indicates only 65% of passengers are satisfied with local bus services.
There will be no doubt, consultants employed, meetings held and new strategic "visions" seen, regarding how to improve the situation.
With any luck the powers that be, may even realise that reducing the amount of bus routes, disfranchising the elderly and children on less profitable routes and pumping money into already profitable routes may not be the answer.
Perhaps they may also recognise that taking off or drastically reducing the frequency of bus routes that pensioners and children really does matter.

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