The Considerate Contractor Scheme was set up to monitor the majority of street works taking place in Birmingham. Lay assessors are an important part of the monitoring process; collecting data on how highway and utility contractors are performing on the city highway. Lay assessors provide a snap shot, random audit, of a site. This data set is a crucial part of the analysis process.
Everyone has the potential to be a lay assessor. The City Council welcomes volunteers from all parts of the Community. We are particularly keen to involve people; with disabilities, from ethnic minority groups, of all age groups
Lay assessors complete regular performance monitoring forms; this enables the City Council to collect a wealth of impartial data about how contractors are working on the Streets of Birmingham. This data is then fed back to managers and the contractors to improve standards and develop good practice, whilst carrying out work on the highway. This helps us ensure the standard of work on our street remains as high as possible and helps identy where work is not up to standard.
If you would like to become a volunteer Lay Assessor or would like more information please ring me on 360 6486