Saturday 6 March 2010

NEIGHBOUR HOOD OFFICE CHANGES

Due to deep cuts being made in Council budgets the Perry Beeches Neighbourhood Office, Beeches Road (Perry Barr Ward) is set to close in the summer of this year. This office which has been open on a 2 day a week basis has given good service over the years and although not in the Oscott Ward area some residents from Oscott have used this office and the staff there have done a good job.
Councillor Dring and I have insisted that Oscott where there is no Neighbourhood Offices should receive out reach assistance from Neighbourhood Office staff and sites within the Oscott Ward are being looked at to offer a place for Oscott residents to go.
The nearest other Neighbour hood office is on Rough Road near the Kingstanding circle.
Unfortunately due to the Council changing the way Neighbourhood Offices are operated you may need to make an appointment to attend and may even be diverted to other offices. In some cases these appointments are offered at Neighbourhood offices at the other side of the city which is completely inappropriate.
There is a new call centre however who can give advice and may make appointments for you.

Alternatively why not send your query via e-mail to: adviceline@birmingham.gov.uk or phone Contact Birmingham on 0121 303 1111 where they can deal with all your enquiries. The lines are open from 8am-8pm Monday to Friday.

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